Connecting Bangladesh to a Faster Future
Revolutionize Your Online Experience
Transform your online experience with City Online’s cutting-edge Fiber to The Home (FTTH) technology. Get ready for lightning-fast, reliable, and dedicated internet services that will revolutionize the way you connect. Our state-of-the-art infrastructure ensures seamless streaming, uninterrupted video calls, and lightning-quick downloads, allowing you to stay connected like never before. With City Online, you’ll not only enjoy speed, but also a level of reliability that sets new industry standards, making every online interaction a breeze.
Test Your Connection speed
Discover your internet’s true potential with our ‘Test Your Connection Speed’ feature. Quick, accurate, and user-friendly, this tool helps you understand your network’s performance in just seconds.
Facing Problems?
Let's Troubleshoot
Encountering connectivity hiccups? Explore our comprehensive troubleshooting guide to quickly resolve common issues and keep your online experience seamless.
Slow internet speeds can be caused by various factors. Try resetting your router, closing unused applications, and ensuring no large downloads or uploads are running in the background. If the issue persists, contact our support team for further assistance.
Sudden disconnections can be frustrating. Ensure all cables are securely connected, and check for any loose connections. If the issue persists, contact our technical team for a thorough inspection.
This may be due to DNS issues. Try clearing your browser's cache and cookies, or switch to a different DNS server. If the problem persists, reach out to our support team for additional guidance.
Ensure your device's Wi-Fi is turned on and that you're selecting the correct network. Double-check the Wi-Fi password. If the issue persists, try restarting your router. For further assistance, contact our support team.
This issue may stem from an IP configuration problem. Try releasing and renewing your IP address through your device's settings. If the problem persists, contact our technical team for expert guidance.
Intermittent connections can be due to signal interference. Keep your router away from electronic devices and walls. Consider using a wired connection for more stability. For additional help, contact our support team.
First, try resetting your router to its default settings. If that doesn't work, check for any firmware updates. If the issue persists, contact our technical team for further assistance or to arrange a replacement.
Our Exclusive Offers Await You
Discover unbeatable deals tailored just for you. Elevate your online experience with City Online’s special offers and enjoy enhanced connectivity at exceptional prices.
Your Gateway to Excellence
Step into a realm of uninterrupted connectivity and cutting-edge technology with City Online. Elevate your online experience to new heights of excellence.
Swift and Stable Connectivity
Experience lightning-fast internet speeds without compromising on stability, ensuring uninterrupted browsing, streaming, and online activities.
24/7 Dedicated Customer Support
Our committed team of professionals is available around the clock, ready to provide timely and reliable assistance for any queries or concerns you may have.
Sharp Technical Team
Our certified technical experts are leaders in the field, staying ahead of technological advancements to deliver the highest level of service and support.
Wider Coverage and Connection
Providing seamless connectivity across every corner of the city, boasting a wider wired network than competitors. Enjoy reliable internet access no matter where you are within the city limits.
Rapid Issue Resolution
In the unlikely event of an issue, our responsive team is equipped to deliver swift and effective solutions, ensuring minimal downtime and uninterrupted connectivity.
Advanced Security Measures
City Online employs state-of-the-art security protocols to safeguard your online experience. Our robust measures protect your data and privacy, ensuring a safe and secure internet connection.
Still Confused?
Discover our most sought-after packages tailored to suit varying needs and budgets.
our Most Popular Packages
home
15 mbps
- 24 HOURS UNLIMITED
- Fiver Optics Connectivity
- 99.9% Uptime
- Value Added Services-Free
- OTC-Negotiable
- 24/7 Customer Care
SME Dragon
20 mbps
- 24 HOURS UNLIMITED
- Fiver Optics Connectivity
- 99.9% Uptime
- Value Added Services-Free
- OTC-Negotiable
- 24/7 Customer Care
Game Struggle
45 mbps
- 24 HOURS UNLIMITED
- Fiver Optics Connectivity
- 99.9% Uptime
- Value Added Services-Free
- OTC-Negotiable
- 24/7 Customer Care
Corporate Fusion
100 mbps
- Full duplex internet connection
- Public IPV4 & IPV6 Available
- Logical and physical redundancy
Things are not getting right?
Your Voice Matters
Have a concern? Let us know. Your feedback helps us serve you better.
Premium Gears, Empowering Connections
Step into the future with Premium Gears. Our advanced technology gears are designed to strengthen and empower your connections, offering superior performance and cutting-edge design. Connect with confidence.
Unifi Access point U6 Lite
The UniFi Access Point U6 Lite is a WiFi 6 access point with dual-band technology, supporting up to 1.5 Gbps throughput. Compact and energy-efficient, it is ideal for small to medium deployments and is managed via the UniFi Network application, with support for PoE.
Grandstream GWN7662 Indoor Wi-Fi 6 Access Point
The Grandstream GWN7662 is an indoor Wi-Fi 6 access point designed for high-density environments. It supports dual-band networks with a 2x2:2 MIMO antenna design, offering speeds up to 1.77 Gbps. The device features advanced QoS, mesh capabilities, and is managed through Grandstream's GWN.Cloud or GWN Manager for centralized control.
TP-Link Deco M5 AC1300 Mbps Gigabit Dual-Band Wi-Fi System
The TP-Link Deco M5 is a dual-band Wi-Fi system offering AC1300 speeds, designed for seamless whole-home coverage. It uses mesh technology to eliminate dead zones and features robust parental controls and built-in antivirus. The system is easy to set up and manage through the TP-Link Deco app, making it a user-friendly option for home networking.
TP-Link Deco X20 Wireless Dual-Band AX1800 Mbps Gigabit Router
The TP-Link Deco X20 is a dual-band AX1800 Mbps gigabit router featuring Wi-Fi 6 technology for improved speed and efficiency. It's designed for seamless whole-home coverage with mesh capability, reducing dead zones and buffering. The Deco X20 also offers robust security features with WPA3 encryption and a lifetime subscription to TP-Link's HomeCare. Easy to set up and manage via the Deco app, it's ideal for smart homes needing high-speed, reliable internet.
Asus ROG Rapture GT-AXE16000 AXE16000 Mbps Gigabit Quad-Band Wi-Fi 6E Gaming Router
- AXE16000 Quad-Band Technology
- Wi-Fi 6E Support
- 2.5G and 10G Ports
- AiMesh Support
- Quad-Band Technology
- Customizable RGB Lighting